Grievance Redressal Mechanism
- Clients may write to the support platform of the SEBI registered Research Analyst at contact@vgstockresearch.com for redressing their grievances.
- If the grievance raised by the customer fails to be resolved within a period of 21 calendar days, the customer may escalate the grievance to the SEBI Complaints Redress System (SCORES) platform.
- SCORES Platform:
SCORES Link – https://scores.gov.in - ODR Portal:
If unsatisfied with the response, customers may also access the Online Dispute Resolution Portal (“ODR Portal”) as per SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023. This common portal harnesses conciliation and online arbitration for resolution of disputes in the Indian Securities Market.
ODR Portal Link – https://smartodr.in - SCORES and ODR portals have been established for the resolution of disputes arising in the Indian Securities Market. You may access these portals via:
www.scores.gov.in
www.smartodr.in
By clicking on these links, you will exit this website and enter SEBI’s official website. These links are provided for your convenience, and we remain committed to cooperating fully with SEBI processes. - E-Mail your suggestions at contact@vgstockresearch.com.